Privacy policy

1. General

1.1. Please read this agreement carefully (hereinafter: the “Privacy Policy”) before using the website https://ai.prosites.site/ (hereinafter: the “Website”). Use of the Website constitutes acceptance of this policy. If you do not agree with it, you must immediately cease using the Website.

1.2. The definitions set forth in the Website’s Terms of Use shall also apply to this Privacy Policy.

1.3. The business Prosites may update, modify, or amend the Terms of Use and this Privacy Policy from time to time, at its sole discretion, and the publication of such changes on the Website shall constitute notice thereof.

1.4. This Privacy Policy and the Terms of Use are written in the masculine singular form for convenience only, but they refer to all genders and plural as well. The headings are intended solely for convenience and shall not be assigned any legal interpretation.

1.5. This Privacy Policy applies to the use of the Website and the activities carried out on it, including providing information through contact forms, purchase forms, newsletter subscriptions, and any other use of the Website. The policy does not apply to other services or products of the business, which are governed by separate agreements.

1.6. The law applicable to this Privacy Policy is Israeli law, and it is subject to the provisions of the Privacy Protection Law, 1981 (hereinafter: the “Privacy Protection Law”), and any other mandatory provision of law.

1.7. In the framework of the use of the Website, the business acts in accordance with the principles of the Privacy Protection Law, including the obligation to provide the data subject with clear notice regarding the purposes of data collection, whether the provision of information is mandatory or voluntary, the identity of the database owner, the entities to whom the data may be transferred, and the rights of the data subject to access, rectify, and delete personal data.

2. Consent

2.1. By using the Website “https://ai.prosites.site/”, you voluntarily confirm the Terms of Use and Privacy Policy of the business, and in particular, you confirm that the business may collect, process, and use your personal data in accordance with the provisions of this policy.

2.2. You acknowledge that you are not required to provide any personal information while using the Website, and that the provision of such information is voluntary and subject to your consent only. However, failure to provide information may impair your ability to use or enjoy the Website or the services offered therein.

3. Data Collection

3.1. Contact details – full name, address, email, phone, general comments (as provided in the contact form).

3.2. Purchase details – full name, company name, country, address, postal code, city, phone, email, and order details (as provided in the purchase form).

3.3. Technical and usage information – browsing data, IP address, cookies, browser type, usage patterns on the Website, date and time stamps, and data from third-party systems such as Google, Facebook, monitoring, and security systems.

3.4. Statistical information – non-personally identifiable data relating to overall activity on the Website, used for analysis and service improvement.

3.5. Financial information – the Website does not store credit card details. Payments are processed exclusively through external companies, and the business does not have access to users’ credit card information.

4. Use of Information

4.1. The business will not use or disclose your personal information except for the purposes detailed in this policy and in accordance with the law.

4.2. Information may be used, inter alia, for the following purposes:

• User identification for Website use and purchase execution.
• Processing and providing information regarding your orders.
• Contacting the user and providing customer service.
• Transferring information to third-party providers (such as delivery companies) solely for the purpose of providing the requested service.
• Retaining information for documentation and future inquiry.
• Research, data analysis, and statistics for service improvement.
• Personalizing content and enhancing the user experience on the Website.
• Compliance with legal requirements, handling complaints, engaging in legal proceedings, preventing fraud, or unlawful use of the Website.

5. Data Retention

5.1. Information provided to the business in the course of using the Website will be stored in the business’s databases and/or with its service providers, including hosting, backup, and IT management providers.

5.2. To protect personal information, the business implements standard and reasonable information security measures, in accordance with the law.

5.3. Users may be required to identify themselves and update contact details. Users must safeguard their identification details and not share them with others, to help protect their information.

5.4. However, the business cannot guarantee that the Website is completely immune from intrusion or unauthorized access by third parties. Therefore, the business shall not be liable for any damage caused by data leakage, alteration, or unauthorized use, unless it is proven that the damage was caused by gross negligence or willful misconduct of the business.

6. Information Sharing

6.1. A user’s personal data may be accessible to the business and its employees, as well as to external service providers acting on its behalf to provide services to the user.

6.2. The business may transfer personal data to third parties, without requiring additional consent, in the following cases:

• For the provision of services and/or supply of products to the user (such as delivery companies).
• When necessary to prevent harm to the user or to third parties.
• When disclosure is required by law, judicial order, or instruction of an authorized authority.
• When there is suspicion that the user has committed an unlawful act or violated the Terms of Use.
• When disclosure is required for managing legal proceedings involving the business.
• In the framework of a merger, restructuring, or transfer of the business’s activities.

6.3. It is clarified that once information is transferred to a third party in accordance with this policy, the business is not responsible for the use made of it by that third party, provided the transfer was lawful and in accordance with this policy.

7. Rights Regarding Information

7.1. Right of access – any person has the right to access their personal data stored in the business’s database, either personally or through an authorized representative, and in Hebrew, Arabic, or English, in accordance with the law.

7.2. Right to correction and deletion – any person may contact the business to request correction or deletion of their personal data if they find it inaccurate, incomplete, unclear, or outdated. In case of refusal, a reasoned notice will be provided to the applicant in accordance with the law.

7.3. Right to know – the user has the right to receive notice at the time of data collection, specifying whether the provision of data is mandatory or voluntary, the purpose for which the data is collected, the identity of the database owner, their contact details, and to whom the data will be disclosed.

7.4. Right to restrict use – the user may request that their data not be used for certain purposes, unless another legal obligation exists.

7.5. Exercising rights – to exercise the rights of access, correction, or deletion, one must contact the business using the contact details listed at the end of this policy.

8. Data Protection Officer

8.1. For any need to obtain information and/or exercise rights in accordance with this policy, the user is requested to contact the business using the contact details below.

9. Assignment of Rights

The business may assign and/or transfer its rights and obligations under this Privacy Policy to a third party (hereinafter: the “Assignee”), provided the Assignee has confirmed in writing its commitment to comply with the provisions of this policy and the law.

10. Children’s Privacy

The Website is not intended for use or purchases by minors under the age of 18, except with the consent of a parent or guardian. A user making a purchase on the Website declares that they are of legal age and legally competent to bind themselves to the business. The business may cancel transactions made by minors without such consent.

11. Access to Personal Data

Subject to the law, the user has the right to access their personal data stored, and request its correction or deletion. To exercise this right, the user must send a written request including details that allow verification of identity, to the email address: [email protected]

12. Updating the Privacy Policy

The business may update this Privacy Policy from time to time. Continued use of the Website after such update constitutes consent to the updated policy.

13. Contact Details

This Privacy Policy is valid as of 27.08.25.